Get in Touch With Us
Got a question about one of the sweepstakes casinos we've reviewed, spotted something that needs updating, or want to suggest a platform for us to look at? This page covers how to reach our team and the kinds of enquiries we're best placed to help with.
How to Reach Our Team
Email is the best way to contact us. We read every message that comes in and aim to respond within a couple of working days, though busier periods can occasionally push that out a little. A real person reviews and answers your message — we don't rely on automated replies to close out enquiries.
To help us route your message quickly, tell us upfront what it's about: a specific operator, a factual correction, a general question about how sweepstakes casinos work, or something else. If your question relates to a particular platform, naming it — for example, one of the operators listed on our site such as Spinblitz, Crown Coins, or Lone Star — helps us give you a more useful answer.
What We Can Help With
- Questions about how sweepstakes casinos work — If the dual-currency model, how Sweepstakes Coins differ from Gold Coins, or how prize redemption works is unclear, ask us to explain it further.
- State availability queries — Eligibility for sweepstakes casinos varies by state, and operators can and do change which states they serve. If you're unsure whether a platform currently accepts players from your state, we can point you toward the operator's own terms, which are the authoritative source.
- Corrections and factual updates — Welcome offers, redemption thresholds, and eligible states change frequently. If you notice something on our site that looks outdated or inaccurate, we want to know so we can verify and correct it.
- Content suggestions — If there's a topic related to social or sweepstakes casinos you'd like us to cover, or a new operator you think belongs on our radar, let us know.
- General feedback — Positive or critical, feedback on our reviews, comparisons, or site usability helps us improve.
What We Can't Do
We're an independent research and comparison resource, not a customer support desk for any individual operator. If your enquiry concerns your own account, a stuck redemption, identity verification, or a payment issue on a specific platform, that has to go through the operator's own support channel — we don't have access to customer accounts and can't intervene in individual cases.
Likewise, we can't provide legal advice on whether a particular sweepstakes casino is permitted where you live. Availability varies by state, laws around sweepstakes promotions change, and only the operator's terms and conditions and your own state's guidance can confirm your specific situation.
Responsible Play Enquiries
If you or someone you know is concerned about time or money spent on social or sweepstakes casino games, mention this in your message. While these platforms use a promotional sweepstakes model rather than traditional real-money wagering, the games themselves involve chance, and we take concerns about play habits seriously. We can point you toward general responsible-play resources, though we'd always encourage checking the specific operator's own responsible gaming page too.
A Note on What We Cover
Our site is built around researching and comparing sweepstakes casinos — covering things like welcome offers, daily rewards, game libraries, and how Sweepstakes Coin redemption generally works. If you're looking for information on a related topic, such as our guide to non-GamStop casinos in the UK, you may find it covered elsewhere on the site rather than through direct enquiry.
We're committed to keeping our reviews accurate and current, and reader input is a genuine part of that process. Whatever prompted you to visit this page, we're glad to hear from you.