SugarCRM – Profile
HQ: Cupertino, CA
Management: The three co-founders and management team all previously worked at e-piphany and are strong in product development.
Investors: In 2005, SugarCRM raised $5.75M in Series B from Draper Fisher Jurvetson, which led the company’s $2M Series A in 2004, and Walden International.
Business Model: SugarCRM is an open-source Customer Relationship Management (CRM) software vendor. The company’s professional edition sells for $240 per year including technical support, and $480 per year for the hosted edition. The product line gets great reviews and downloads of its free version have been impressive.
Competitors: Salesforce, Siebel, Microsoft CRM.
Dirt: Salesforce must be more than a little nervous looking at SugarCRM in the rear-view mirror. The company has been adding functionality at a rapid clip, has the support of open-source enthusiasts and is half the cost – for people who care about that. Given what its open-source cousin MySQL has done, we expect big things from SugarCRM.